You wouldn't know but there are actually several versions of the same page for most web sites and how you actually type the web address returns a different result in the browser, some sites redirect you without you noticing whilst others may need you to ensure the fully typed web address is entered exactly without errors.
A basic way to explain is when you enter a website address in a search engine, this will display the most common links which refer to what you searched for, but they may each point to a different actual web address, this also applies when entering the full web address in your browser but not using the search engine element (e.g. when entering a web address whether you include the www. or exclude it or if you include the http: or https: prefix), when you actually enter an address it checks what you have entered against the DNS which knows the actual real web address to ultimately connect you to it. The DNS (Domain Name Server) points your browser to the correct site for what you entered without you even noticing.
As security is such a big thing, browsers are regularly updated to include patches for known vulnerabilities and the software that they rely on also can be updated, this is where sometimes the problem may occur, un update may have changed the values for a setting and this could result in an incorrect default value being returned.
Our ordering site is secured with an SSL Certificate which is updated every three months, this means it uses the encrypted secure version of the web site, we have found on rare occasions if your browser shows the ordering website as INSECURE you can navigate to the correct site by typing the full web address https://www.yepschoolsdirect.co.uk this will direct you to the correct secure web page for ordering.
We hope this helps.. alternatively contact us for assistance by email or telephone.